Loved by women across the UK
Money-Back Guarantee
We truly believe in the quality of our clothing – and we are confident you will love it too. That is why we offer a hassle-free 30-day money-back guarantee.
If you are not completely satisfied with your purchase, simply return it within 30 days and receive a full refund – no questions asked.
Meet the sisters
Ashford Madison started with two sisters who simply loved getting dressed. Charlotte and Eleanor both studied fashion design and business, then spent years working in the industry before deciding to build something of their own.
Ten years later, we still run our London store together. Our mission has not changed: find the styles we genuinely love, choose pieces that feel good in real life, and treat every customer like a friend.
FAQs
Delivery is free on every UK order, sent with Royal Mail. We process orders within 1 to 3 working days, then delivery takes about 1 to 7 working days depending on where you are. You will get a tracking link by email as soon as your order ships. Track your order here.
Not in love with your order? You are covered by our 30-day money-back guarantee. Request a return within 30 days of placing your order and we will walk you through it. Start a return here.
Every product page has its own size chart. Our pieces fit true to that chart, so check your measurements against it before you order. For dresses, shirts, and similar items, please allow 1-2 inch deviation due to manual measurement.
Email support@ashfordmadison.com any time. We reply Monday to Friday, 9:00 AM to 6:00 PM GMT, and weekends 10:00 AM to 5:00 PM GMT. Closed on Sunday. You can also use our contact page.
As soon as your order ships you will receive a Track & Trace link by email. You can also track your order any time on our tracking page.
Yes. Payments are processed securely through Shopify's encrypted checkout. We accept Apple Pay, Google Pay, Mastercard, Visa and American Express, and we never store your card details.