What customers have to say about Ashford Madison
Meet the Sisters
Ashford Madison started with two sisters who simply loved getting dressed. Charlotte and Eleanor both studied fashion design and business, then spent yearsworking in the industry before deciding to build something of their own.
Twenty five years later, we still run our Delaware store together. Our mission has not changed: find the styles we genuinely love, choose pieces that feel good in real life, and treat every customer like a friend.
Easy 30-Day Money-Back Guarantee
We want you to love what you ordered. If something is not quite right, you have 30 days from the day you placed your order to start a return.
Just reach out to us at support@ashfordmadison.com with your order number, and we will walk you through the next steps.
FAQs
Shipping is free on every U.S. order, sent with UPS. We process orders within 1 to 3 business days, then delivery takes about 1 to 7 business days depending on where you are. You will get a tracking link by email as soon as your order ships. Track your order here.
Not in love with your order? You are covered by our 30-day money-back guarantee. Request a return within 30 days of placing your order and we will walk you through it. Start a return here.
Every product page has its own size chart. Our pieces fit true to that chart, so check your measurements against it before you order. For dresses, shirts, and similar items, please allow 1-2 inch deviation due to manual measurement.
Email support@ashfordmadison.com any time. We reply Monday to Friday, 9:00 AM to 6:00 PM EST, and weekends 10:00 AM to 5:00 PM EST. You can also use our contact page.





